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eBay Feedback, 5 Key Things All eBayers Should Know
eBay's user feedback system is one of the site's most
important components. Without the conscientious comments recorded
by both buyers and sellers, there would be no way for anyone to
build up a trustworthy reputation in the nearly anonymous realm
of cyberspace. And without a good measure of trust among users,
eBay would be a difficult, if not impossible, environment in
which to safely conduct business.
By learning how eBay's feedback system works you can use it to
your advantage. Understanding the numbers and feedback comments
will go a long way toward making the online trading venue a safer
place for you and your pocketbook.
1. How Feedback Works
The eBay feedback system operates in a straightforward manner.
Every time you complete a transaction as either a buyer or a
seller, you leave feedback for the other party. This feedback is
made up of a score of +1, 0, or -1, as well as a one-line comment
that sums up how smoothly -- or how poorly --- the process was
completed.
A +1 means that you were happy with the way the transaction
ended. A 0 score is neutral, meaning you weren't particularly
pleased with the efforts of the other person, but you didn't feel
taken, either. A -1 indicates that you were unhappy with the
transaction as a whole. In addition to the numbered score, you
can submit a short comment that explains the reason for your
score.
As you browse the scores and comments on eBay, you'll see the
vast majority of member scores are positive, and most have
form-letter comments that indicate an effortless transaction.
Neutral scores are relatively rare. Negative comments are more
common than neutral ones.
eBay users often don't realize the importance of the feedback
system in terms of establishing a good reputation. Not only do
users benefit from garnering a lopsided
positive-feedback-to-negative-feedback ratio, but they reap
rewards by advancing upward through the various star symbols used
to designate successful users.
2. You are a Star
The star symbols displayed next to a username show, at a
glance, how many transactions the user has completed with
positive feedback. With fewer than 10 feedbacks, users remain
starless. With 10 to 49 positive scores, users will receive a
yellow star.
There are many other star symbols, but as an example, after an
eBay user snags anywhere from 500 to 999 positive scores, will
get a purple star. Once a user moves into the stratosphere of
eBay, she'll receive a shooting star that indicates she's
gathered more than 10,000 positive scores. eBay sellers who reach
this level of activity indicate that when they achieve a new star
status, their number of sales increases, often dramatically,
especially when it's paired with an excellent feedback
rating.
3. Feedback is Forever
One of the reasons feedback is so important, and so potent, is
that once you've left a comment, you can't go back and edit it
later. That means your comments, both positive and negative, say
online for all eyes to see, for as long as that member is active
on eBay.
eBay does reserve the right to remove inappropriate comments,
such as those that use racist or overtly sexual wording, or those
that include hyperlinks. however, eBay does not typically delete
most other comments, even those that seem unfair or unjust.
When both the buyer and seller agree to retract feedback,
there is a procedure called Mutual Feedback Withdrawal, but this
option's effect is limited. If two parties initially had a
disagreement about a transaction, but they'd like to change the
score they left for the other person, they can do this feature.
This removes the score from both parties' feedback rating,
however, it does not delete the comments that were left, which
often makes this option less effective, especially when those
comments were damaging to a reputation. You can start a Mutual
Feedback Withdrawal request within 30 days of either party
leaving feedback or within 90 days after the transaction,
whichever is later. To start the process, enter the item number
into the online Mutual Feedback Withdrawal form in the Feedback
Forum.
4. The Negative Curse
Negative feedback, or "negs" in eBay-speak, is something to
avoid because negs are a virtual curse for buyers and sellers.
Serious eBay users evade bad feedback as best they can, and those
who depend on eBay for a substantial portion of their livelihood
will stop at almost nothing to keep these marks from marring
their online reputation.
One of the primary reasons for preventing negative feedback,
of course, is that a buyer who's browsing for a product is likely
to skip a seller who has more than a couple of recent negative
comments.
When you leave feedback for an eBay user, he has the option of
responding in kind, os his comments land on your profile. If you
leave a nasty remark accusing a seller of extremely slow
shipping, you'll likely see an indignant comment denying any
wrongdoing in your own profile, even if your claim was true.
This kind of retaliatory feedback is the reason most users
think twice before leaving negative comments, even if that
comment is true. One user posts a negative comment for another
party, and as an act of revenge, the slighted party leaves a neg
for the first user - in many cases, the retaliatory feedback has
no grounds in truth and is intended only to punish on member for
leaving a read mark on another user's profile.
Retaliatory feedback is a problem because negative feedback of
any kind carries real weight. Not every buyer or seller takes the
time to investigate negative feedback, preferring instead to find
another user who doesn't have recent angry comments directed at
him.
On the other hand, the good news is that one or two negative
comments aren't the kiss of death. The more positive feedback
comments you have, the more unlikely it is that a negative score
or two will cause you problems. Remember this as you deal with
other users on the site, but also remember the feedback system
doesn't work unless you're honest about transactions.
5. Final Feedback
eBay's feedback system has its share of flaws, but for
building trust and creating a safer buying and selling
environment, it's indispensable. however, to make the system work
best, you'll have to learn to read comments appropriately to get
a better idea of how to discern trustworthy users from online
swindlers.
Do your research on the items you want to buy and check the
feedback of buyers and sellers before you commit to dealing with
them. The effort will help you avoid financially draining scams,
give you peace of mind, and make eBay a much more productive
place for you to do business.
About Adam
Selling on eBay and the Internet is still a relatively a new
phenomenon with unprecedented opportunity. Adam Ginsberg,
recently featured on NBC's Today Show is an author and educator
and has built a small fortune selling on eBay. As an early
Internet pioneer, Adam discovered a system for generating wealth
- through the power of the eBay marketplace.
Adam personally sold over $20,000,000 on eBay and the Internet
in the last three years. Currently he travels the world sharing
his knowledge, expertise and experience with others. Adam's book,
"How to Buy, Sell & Profit on eBay", went to #1 on Amazon
within 3 days of being released. Learn how Adam has solved the
mystery of success on eBay and how you can apply his system to
capitalize on this hot new money making opportunity. Adam has
also created several best selling e-books and software to enable
you to enhance your ability to succeed. You can learn more at
http://www.adamginsberg.com
 AUCTION
NEWS and resources updated
Thu. February / 09 / 2012
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Muckdogs planning for Hot Stove eventThe Daily News OnlineBATAVIA — The Genesee County Baseball Club will conduct its annual Batavia Muckdogs Hot Stove dinner and auction on Friday, March 2, 2012, from 5:30 to 8:30 pm at Terry Hills Golf Course and Banquet Facilities at 5122 Clinton St. Rd. Tickets are $25 ... |
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After kickbacks row, AP to review excise policyZee News"The next round of auctions is due in June. So we should have a new policy in place before that," the Minister added. "Syndicates are neither new nor restricted to liquor trade alone. Syndicates exist in sand and other businesses as well," Mopidevi ...and more » |
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Pay more for your favorite beverage!Parda PhashSo the prices of this variety of tea are expected to go up at auctions. It will push up CTC tea retail prices in the domestic market," Arun N. Singh, managing director and chief executive of tea major Goodricke Group, told reporters over phone.and more » |
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Auction Information, Tips,
Reports, &
Articles:
Selling on eBay - Have
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Ok, let me just say right up front that I am not against
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eBay is a one-stop solution to any one who wants to make
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Selling Effectively on
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Remember back when selling online was a new experience?
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Today's market has expanded to include several hot online
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Doing It eBay: An eBay
Business Means Fun and Profits in a Global
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In 1995, when Pierre Omidyar introduced an online business
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about to occur. That site became known as eBay, and it's
hard to find someone today who hasn't at least heard about
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2 Step Secret Reveals
How You Can Find Wholesale Suppliers
Have you spent hours on the internet searching for a viable
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eBay Bargain Hunting -
Spell Your Way To Success!
Have you ever wondered how identical items can fetch such
widely differing prices on eBay? Or why some items fail to
receive any bids at all? Sometimes it is a matter of luck,
or just timing - especially for things which are pretty
unique or where there are not many buyers. Many commentators
however suggest that it has much more to do with the
quality of the item title.
Hurricane Katrina
Donations Could be Many Millions More - eBay Sellers Try in
Vain to Help
Yesterday I saw a mention in someone's email ezine about a
kind person who had an eBay auction with the proceeds going
100% to help victims of the horrible Hurricane Katrina. It
struck a chord with me because I had wanted to set up
something similar, but found that the "eBay Giving Works"
charity program seems to be terribly flawed for us small
sellers.
eBay is the Greatest
Opportunity YOU Have to Create a Career Online
eBay's being spoken about everywhere these days. At work,
school, down the pub.
How To Write a Traffic
Pulling eBay Auction Title
Selling an item on eBay should be simple but it is
surprising how many people make some very silly mistakes. As
a buyer this is fantastic, you can pick up some absolute
bargains by finding poorly listed items.
An Emerging Market in
eBay Consignments: The eBay Trading Post (Part II In A
Series)
In 2002, the eBay consignments business was born, referred
to by eBay as the Trading Assistant Program. It's possible
that eBay didn't foresee just how much they would benefit
form their eBay consignments program.
Online Auctions: How To
Generate Fast Traffic From Online Auctions
Have you ever participated in any online auctions? Yes,
people are making piles of cash from online auctions. And
you can take advantage of this new gold rush to generate a
lot of traffic to your own website.
How To Increase eBay
Profits
Some sell on eBay to clean out their garage or attic. Some
sell to make a little extra money here and there.
From eBay Zero to
Power-Selling Hero: Don't Be That Random eBay
Guy
If I could convey only one concept to someone who was about
to start selling on eBay, it would be this: no one has ever
purchased anything on eBay with this in mind--"I think I'll
buy something on eBay from some random guy and pay more
than I would at the store down the street." No one has ever
said that.
Auction and Its
Benefits
An auction is basically a public sale wherein any object is
sold to the highest bidder. It can be defined as a process
of purchasing and selling things by offering them up for
bid, taking bids and selling the things out to the highest
bidder.
What eBay Can Teach Us
About Success
I flew back to New York from Atlanta a few weeks ago and
picked up 'Business 2.0' magazine for the flight.
Finding Antiques And
Collectibles To Sell On eBay
Many people who decide to make a living selling
collectibles on eBay soon fail. I meet them in the line at
the post office.
5 Secrets for Increasing
Auction Profits
1. Include your eBay seller name, store, and website
information with all items you ship.
The Webs Best Online
Auction Sites
The best online auction links for buyers and sellers are -
not surprisingly - eBay, eBay and eBay. eBay began the
entire wacky world of online auctions back on the Labor Day
weekend of 1995.
The Ins and Outs of
Dropshipping on eBay
Dropshipping is an attractive marketing technique, but when
you take it to eBay it becomes a real phenomenon. There are
tens of thousands of people running dropshipping business
as you are reading this article.
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