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Internet Communication
Email, Instant Messaging, Blogs, RSS, Forums and Listservs:
What's Next?
How do we keep Internet communication simple? Let's start by
taking a look at the different methods used to communicate on the
web. It is important to understand the nuances and benefits of
the different forms.
Email
This is the most popular communication method. Users typically
use desktop software to receive, read and respond to messages.
Some users use web-based mail and manage messages in a web
browser like Internet Explorer. The downfall to email
communication is that anyone can send email messages to anyone
else if they have (or guess) the correct email address. This
system's Achilles heel is its simplicity and universal
popularity.
Email accounts are often burdened by spam or unsolicited
email. Despite software developers having created complex spam
filters and legislators having introduced new anti-spam
legislation, the problem persists and spam continues to burden
email as a messaging medium.
Email Clients -
http://www.messaging-software.net/e-mail-client-software.htm Spam
Software -
http://www.email-software.org/spam-filter-software.htm
Instant Messaging Instant messaging allows users to "chat" in
real time. Users can send text messages to anyone online and
receive instant replies if the user is also online. The "instant"
fad gave way to parental fears as children made "friends" online.
With no way to confirm if "friends" are who they represent
themselves to be, and multiple security holes, instant messaging
has taken a back seat in internet communication.
Instant Messaging -
http://www.instant-messaging-software.com
Blogs Online journals and daily diaries have taken hold. Some
blogs are interactive, allowing users to respond and comment on
posts. Locating topic-specific blogs that provide relevant and
interesting content on a daily basis can be a challenge. The
nature of a blog is to contain fresh public content. As our lives
become more complicated blogs are often abandoned, as they
require constant updating.
Blog Connections - http://www.blog-connection.com
RSS RSS is the latest messaging medium and shows genuine
promise as a means to communicate. RSS files are produced as XML
files and are designed to provide content summaries of news or
information. The biggest benefit to RSS is that it does not have
the spam issues inherent to email; users opt-in to the RSS feeds
that interest them.
RSS Specifications - http://www.rss-specifications.com
Forums / Newsgroups A forum is an online discussion group.
Forums can be newsgroups, or they can be web-based discussion
groups. Forums have proven themselves as valuable business
resources - often creating communities of customers helping
customers. Without moderation and oversight they can potentially
create an unfriendly environment.
Message Board Software -
http://www.messaging-software.net/message-board-software.htm
Listservs Liststervs are mailing list programs for
communicating with other people who have subscribed to the same
list. Using e-mail, you can participate in listservs pertaining
to your topics of interest. When you submit a message to the
server, your message is relayed to all on the listserv. You
receive messages from other participants via e-mail.
Yahoo Groups - http://www.yahoogroups.com
What's Next? Internet communication is intrinsically tied to
the hardware options available. Wireless technology has
accelerated the development of messaging software, opening the
market to a dizzying array of devices for web access. Where we
were once tied to a keyboard and mouse, we will soon be
navigating the web with our voices from a moving automobile, or
browsing via screens in our eyewear, with tiny cameras reading
our eye movements to move the cursor and make selections. Our
interactive conversations will include more and more participants
at once. Evaluating the many options and choosing what works best
for you is the first step to effectively communicating on the
web.
About the Author: Sharon Housley manages marketing for
NotePage, Inc. http://www.notepage.net a company
specializing in alphanumeric paging, SMS and wireless messaging
software solutions. Other sites by Sharon can be found at
http://www.feedforall.com ,
http://www.softwaremarketingresource.com
, and http://www.small-business-software.net
MORE RESOURCES updated Sat. July / 27 / 2024
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