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How To Sell On eBay: Using Store Policies To Cement Your Credibility


In your quest to build credibility as an eBay seller, few things are more important than creating and following consistent store policies. Doing so will provide your customers with an attractive buying atmosphere, where they will feel safe making any transaction.

Whenever I create store policies--whether it be for an eBay business or an Internet business--I use one standard: I promise what I can reasonably deliver. And I deliver more than I promise as often as possible.

If I can reasonably offer to ship everything two days after payment, I will promise it. But if I get the chance to ship some items within one day, I take that opportunity to overdeliver.

Not only is this a more ethical approach--delivering or overdelivering on all promises--but it is also a more practical business strategy for the long-run.

Developing relationships with your customers is the best way to get repeat sales, testimonials, and positive feedback--the three pillars which will support your business and increase your cashflow.

You should extend this principle to other policies.

Create a return policy that stipulates when and for what reasons you will accept a return. Again, you will want to give the customer certain guarantees, but at the same time, you don't want to promise what you can't reasonably deliver.

For instance, you may want to stipulate that you will only accept returns if the item is broken. You may also want to add that you can only accept returns within 14 days of delivery.

In addition to a shipping and return policy, you will want to create a statement of quality assurance. When I used to sell jewelry on eBay, I promised my customers that the metals were solid, the gems were real, and everything was stamped.

It was relatively easy for me to prove this because all of my jewelry came with gemologist-certified appraisals; however, if you aren't selling something that can lend you credibility in a similar fashion, you will need to earn it in the form of testimonials and positive feedback.

. . .and this is precisely why it is so important for eBay sellers to create and follow store policies. Not only will this lend you credibility and subsequently encourage visitors to bid, but it will also prevent customers from making unfair complaints against you.

In addition to this, when you overdeliver, your customers will know it - and they will verify it with feedback and testimonials.

http://www.workathomerightnow.net/eBay.html Written by Isaiah Hull, author of "How to Profit on eBay In Seven Days Without Spending A Single Penny." For a limited time only you can get a pre-publication copy of his book for ONE-FOURTH the post-publication price!


TODAYS NEWS BY OFFICEJAX FREE ADVERTISING AND AD EXCHANGE SOLUTIONSMORE RESOURCES updated Thu. May / 06 / 2021

Mecum Auctions Signs With UTA (EXCLUSIVE) - Variety
Mecum Auctions Signs With UTA (EXCLUSIVE)  Variety

Independents claim all 2020 auction awards from CPS - Auto Remarketing
Independents claim all 2020 auction awards from CPS  Auto Remarketing

KAR purchases Auction Frontier, provider of simulcast tech for 300-plus auctions - Auto Remarketing
KAR purchases Auction Frontier, provider of simulcast tech for 300-plus auctions  Auto Remarketing

HiBid Auctions Top $53 Million Last Week, with Horses, Motorcycles, Appliances, and More Now Open for Bidding - PRNewswire
HiBid Auctions Top $53 Million Last Week, with Horses, Motorcycles, Appliances, and More Now Open for Bidding  PRNewswire

Ritchie Bros. conducts 71 farm auctions in 30 days, generating CA$104 million - PRNewswire
Ritchie Bros. conducts 71 farm auctions in 30 days, generating CA$104 million  PRNewswire

CORRECTION: Terms for Nykredit's and Totalkredit's auctions - GlobeNewswire
CORRECTION: Terms for Nykredit's and Totalkredit's auctions  GlobeNewswire

Could NFT auctions be moving away from Ethereum? One new group is betting they will - TechCrunch
Could NFT auctions be moving away from Ethereum? One new group is betting they will  TechCrunch

Chevyland USA Car Museum Collection Goes Up for Auction - Motor Trend
Chevyland USA Car Museum Collection Goes Up for Auction  Motor Trend

Auctions: A Mysterious Unsigned Chronograph Minute Repeater Is Coming Up At Phillips - HODINKEE
Auctions: A Mysterious Unsigned Chronograph Minute Repeater Is Coming Up At Phillips  HODINKEE

Rental car companies turning to used car auctions amid rental-car shortage - Business Insider
Rental car companies turning to used car auctions amid rental-car shortage  Business Insider

Good Neighbors: Auctions for Animals - WGRZ.com
Good Neighbors: Auctions for Animals  WGRZ.com

The last Plymouth ever built is up for auction - Fox News
The last Plymouth ever built is up for auction  Fox News

Frank Schilling new TLD auction grosses more than $40 millon - Domain Name Wire
Frank Schilling new TLD auction grosses more than $40 millon  Domain Name Wire

Global Online Auction Market (2021 to 2025) - Key Players Featured are Auction Technology, eBay, Ritchie Bros. Auctioneers and Live Auctioneers - PRNewswire
Global Online Auction Market (2021 to 2025) - Key Players Featured are Auction Technology, eBay, Ritchie Bros. Auctioneers and Live Auctioneers  PRNewswire

Adidas launches Reebok auction, China row may dent Asian interest -sources - Reuters
Adidas launches Reebok auction, China row may dent Asian interest -sources  Reuters

Blue Origin auctions seat on 20 July maiden flight - SpaceWatch.Global
Blue Origin auctions seat on 20 July maiden flight  SpaceWatch.Global

Preview: Christie's '20th and 21st Century Art' auctions - Photos - UPI.com
Preview: Christie's '20th and 21st Century Art' auctions - Photos  UPI.com

AAMC Foundation hosts annual fundraiser through online auctions - Index-Journal
AAMC Foundation hosts annual fundraiser through online auctions  Index-Journal

'I am emotionally drained': Oklahoma farmer auctions off animals, equipment to survive - KOKH FOX25
'I am emotionally drained': Oklahoma farmer auctions off animals, equipment to survive  KOKH FOX25

Racing Legend Parnelli Jones’s Personal Ford Mustang Saleen Is Heading to Auction - Robb Report
Racing Legend Parnelli Jones’s Personal Ford Mustang Saleen Is Heading to Auction  Robb Report

RESULT OF RIKSBANK REVERSED AUCTIONS SEK COVERED BONDS - Yahoo Finance UK
RESULT OF RIKSBANK REVERSED AUCTIONS SEK COVERED BONDS  Yahoo Finance UK

63-Hectare Historic Spanish Estate to Auction No Reserve via Concierge Auctions in Cooperation with Imperial - EIN News
63-Hectare Historic Spanish Estate to Auction No Reserve via Concierge Auctions in Cooperation with Imperial  EIN News

Hampden Restaurants Launch GoFundMe To Stop Auction Of Their Buildings - CBS Baltimore
Hampden Restaurants Launch GoFundMe To Stop Auction Of Their Buildings  CBS Baltimore

A Pair of Alexander Hamilton’s Pistols up for Auction - Barron's
A Pair of Alexander Hamilton’s Pistols up for Auction  Barron's

Austin real estate firm World Class files more bankruptcies; Sparks fly at foreclosures - Austin Business Journal
Austin real estate firm World Class files more bankruptcies; Sparks fly at foreclosures  Austin Business Journal

Art World Players Rethink the Auction Marketplace - The Wall Street Journal
Art World Players Rethink the Auction Marketplace  The Wall Street Journal

India’s 5G auctions may be pushed to next year: Report - Moneycontrol
India’s 5G auctions may be pushed to next year: Report  Moneycontrol

Millimeter wave auctions push global TDD spectrum adoption to 53% - S&P Global
Millimeter wave auctions push global TDD spectrum adoption to 53%  S&P Global

LeBron James 'Chosen One' jersey, Maradona boots head to auction - Reuters
LeBron James 'Chosen One' jersey, Maradona boots head to auction  Reuters

Sotheby's to accept bitcoin and ether for an upcoming auction of a Banksy painting - CNBC
Sotheby's to accept bitcoin and ether for an upcoming auction of a Banksy painting  CNBC

Need a Trolley? How About 5? They Are Going up for Auction - GoLocalProv
Need a Trolley? How About 5? They Are Going up for Auction  GoLocalProv

Chicopee auctions off 5 houses, 5 parcels of land, grossing $763,000 - MassLive.com
Chicopee auctions off 5 houses, 5 parcels of land, grossing $763,000  MassLive.com

The Guns Of Alexander Hamilton Are Going Up For Auction - Forbes
The Guns Of Alexander Hamilton Are Going Up For Auction  Forbes

JFK's love letters to Swedish aristocrat up for auction | TheHill - The Hill
JFK's love letters to Swedish aristocrat up for auction | TheHill  The Hill

KAR Global Bolsters Digital Marketplaces With Acquisition of Auction Frontier - PRNewswire
KAR Global Bolsters Digital Marketplaces With Acquisition of Auction Frontier  PRNewswire

Driftwood Gallery Art Liquidation Sale & Virtual Auction to Benefit Local Organizations - River Journal Staff
Driftwood Gallery Art Liquidation Sale & Virtual Auction to Benefit Local Organizations  River Journal Staff

Neue Auctions' online-only Modernism sale, May 15th, features paintings, sculpture, art glass, jewelry, - EIN News
Neue Auctions' online-only Modernism sale, May 15th, features paintings, sculpture, art glass, jewelry,  EIN News

Jaguars' QB Trevor Lawrence and Adidas Announce NFT Auction For Jacksonville Charities - Sports Illustrated
Jaguars' QB Trevor Lawrence and Adidas Announce NFT Auction For Jacksonville Charities  Sports Illustrated

Destin Charity Wine Auction Raises $2 Million in Hybrid Live-Virtual Event - Wine Spectator
Destin Charity Wine Auction Raises $2 Million in Hybrid Live-Virtual Event  Wine Spectator

Auction of Treasury Bills on 10 May 2021 - GlobeNewswire
Auction of Treasury Bills on 10 May 2021  GlobeNewswire

Lockdowns Worsen India's Fiscal Woes Fueled by Weak Auctions - Bloomberg
Lockdowns Worsen India's Fiscal Woes Fueled by Weak Auctions  Bloomberg

Result of the auction of 0.00 per cent DGB 2024 - GlobeNewswire
Result of the auction of 0.00 per cent DGB 2024  GlobeNewswire

Bulls' Michael Jordan Basketball Card Breaks Record at Auction - NBC Chicago
Bulls' Michael Jordan Basketball Card Breaks Record at Auction  NBC Chicago

Sparingly Driven 1995 Chevy Suburban Heads to Auction - Autoweek
Sparingly Driven 1995 Chevy Suburban Heads to Auction  Autoweek

Unclaimed property auction raises nearly $900,000 - WJXT News4JAX
Unclaimed property auction raises nearly $900,000  WJXT News4JAX

Auctions: Grand Seiko Makes A Grand Entrance On The Auction Circuit - HODINKEE
Auctions: Grand Seiko Makes A Grand Entrance On The Auction Circuit  HODINKEE

SuperBid – A Social-Auction App Created By Patryk Gajda Taking Showbiz By Storm. - Influencive
SuperBid – A Social-Auction App Created By Patryk Gajda Taking Showbiz By Storm.  Influencive

Bidder Pleads Guilty to Rigging Bids at Online Auctions for Surplus Government Equipment - Department of Justice
Bidder Pleads Guilty to Rigging Bids at Online Auctions for Surplus Government Equipment  Department of Justice

UNR Auction Generates "more than $40 million USD" - DomainInvesting.com
UNR Auction Generates "more than $40 million USD"  DomainInvesting.com

$3.3 million in Hancock County properties are up for auction. You can bid online. - Biloxi Sun Herald
$3.3 million in Hancock County properties are up for auction. You can bid online.  Biloxi Sun Herald

Darth Vader’s helmet raises charity funds in May the 4th auction - The Guardian
Darth Vader’s helmet raises charity funds in May the 4th auction  The Guardian

Crisis center's virtual silent auction set this week - Huntington Herald Dispatch
Crisis center's virtual silent auction set this week  Huntington Herald Dispatch

Brattleboro Area Hospice seeks support for upcoming auction - Brattleboro Reformer
Brattleboro Area Hospice seeks support for upcoming auction  Brattleboro Reformer

The Treasury Might Cut Auction Sizes This Year—But Not for the Debt Ceiling - Barron's
The Treasury Might Cut Auction Sizes This Year—But Not for the Debt Ceiling  Barron's

The World's Only Space-aged Wine Is Going Up for Auction - and It's Expected to Sell for $1 Million - Travel+Leisure
The World's Only Space-aged Wine Is Going Up for Auction - and It's Expected to Sell for $1 Million  Travel+Leisure

2021 Rookie Fantasy Football Auction Values ⋆ Football Absurdity - Football Absurdity
2021 Rookie Fantasy Football Auction Values ⋆ Football Absurdity  Football Absurdity

The motorcycle auction marketplace kicks back into high gear - New Atlas
The motorcycle auction marketplace kicks back into high gear  New Atlas

Auction Calendar: May 7, 2021 - Wisconsin State Farmer
Auction Calendar: May 7, 2021  Wisconsin State Farmer

Exclusive: Ruth Bader Ginsburg’s Law School Textbook To Be Sold At Auction - Above the Law
Exclusive: Ruth Bader Ginsburg’s Law School Textbook To Be Sold At Auction  Above the Law

This New Disneyland-Themed Auction Is Full of Joyful Gems - NBC Southern California
This New Disneyland-Themed Auction Is Full of Joyful Gems  NBC Southern California

ST. PAUL HOLDS 25TH ANNUAL AUCTION - Daily Journal Online
ST. PAUL HOLDS 25TH ANNUAL AUCTION  Daily Journal Online

TREASURIES-Intermediate-dated yields rise after auctions - Reuters
TREASURIES-Intermediate-dated yields rise after auctions  Reuters

Luxury auction firm hits local high of $5M with Ligonier Township home sale - TribLIVE
Luxury auction firm hits local high of $5M with Ligonier Township home sale  TribLIVE

Analysis: Big U.S. Treasury auctions could restart rise in yields - Reuters
Analysis: Big U.S. Treasury auctions could restart rise in yields  Reuters

Chicago Bulls: Rare MJ basketball card breaking auction records - Pippen Ain't Easy
Chicago Bulls: Rare MJ basketball card breaking auction records  Pippen Ain't Easy

Cohiba 55 Aniversario Humidor Slated for Next Habanos SA Humidor Auction – halfwheel - halfwheel.com
Cohiba 55 Aniversario Humidor Slated for Next Habanos SA Humidor Auction – halfwheel  halfwheel.com

Art auction and exhibit, tour of new Hermosa Beach campus part of fundraiser for education nonprofit - The Daily Breeze
Art auction and exhibit, tour of new Hermosa Beach campus part of fundraiser for education nonprofit  The Daily Breeze

India’s Tata Power Wins 250 Megawatt Solar Auction At ¢3.4 Per kWh - CleanTechnica
India’s Tata Power Wins 250 Megawatt Solar Auction At ¢3.4 Per kWh  CleanTechnica

RubiX Set to Hold NFT Art Auctions Full of “World's Firsts” - GlobeNewswire
RubiX Set to Hold NFT Art Auctions Full of “World's Firsts”  GlobeNewswire

Surplus Bank Auctions Set for Public Inspections Fri. April 23 - PRNewswire
Surplus Bank Auctions Set for Public Inspections Fri. April 23  PRNewswire

Alternate Jerseys and Auctions for Rattlers in 2021 | MiLB.com - MiLB.com
Alternate Jerseys and Auctions for Rattlers in 2021 | MiLB.com  MiLB.com

Unclaimed Property Auction for Nags Head - The Outer Banks Voice
Unclaimed Property Auction for Nags Head  The Outer Banks Voice

Roger Federer To Auction Off Grand Slam Memorabilia - ATP Tour
Roger Federer To Auction Off Grand Slam Memorabilia  ATP Tour

Holland middle schoolers design, auction off 3D chess set - WOODTV.com
Holland middle schoolers design, auction off 3D chess set  WOODTV.com

Farmers bid on new market at Platteville Produce Auction - telegraphherald.com
Farmers bid on new market at Platteville Produce Auction  telegraphherald.com

This New Online Auction Site Lets You Buy Rare Cars Right From Your Phone - Robb Report
This New Online Auction Site Lets You Buy Rare Cars Right From Your Phone  Robb Report

The Roger Federer Collection: Sold to Benefit the RF Foundation - Christie's
The Roger Federer Collection: Sold to Benefit the RF Foundation  Christie's

Blue Origin opens online auction for seat on 1st crewed flight - UPI News
Blue Origin opens online auction for seat on 1st crewed flight  UPI News

Tiny home created by North Country students now up for auction - WPTZ
Tiny home created by North Country students now up for auction  WPTZ

Stella Artois Will Auction NFTs to Support UK Bar Staff - Adweek
Stella Artois Will Auction NFTs to Support UK Bar Staff  Adweek

RBGA notes auction winners - Alton Telegraph
RBGA notes auction winners  Alton Telegraph

TREASURIES-Trouble-free note auctions keep a lid on yield gains - Reuters
TREASURIES-Trouble-free note auctions keep a lid on yield gains  Reuters

State of Vermont- Online only surplus auction - vtdigger.org
State of Vermont- Online only surplus auction  vtdigger.org

Coralville 4thFest Basket Auction is online this year - The Gazette
Coralville 4thFest Basket Auction is online this year  The Gazette

Tax-forfeited land auction begins tomorrow in Hancock County - WXXV News 25
Tax-forfeited land auction begins tomorrow in Hancock County  WXXV News 25

Why KAR Auction Services Is Trading Higher Today - Benzinga
Why KAR Auction Services Is Trading Higher Today  Benzinga

Loewe Presents Its Weaves Collection For Sotheby's Exhibition And Auction - CR Fashion Book
Loewe Presents Its Weaves Collection For Sotheby's Exhibition And Auction  CR Fashion Book

Mecum Auctions' 30th annual motorcycle auction spotlights gorgeous bikes - Lasvegasmagazine
Mecum Auctions' 30th annual motorcycle auction spotlights gorgeous bikes  Lasvegasmagazine

Pieces of Dollywood headed to auction - WSMV Nashville
Pieces of Dollywood headed to auction  WSMV Nashville

Anthony Anderson To Host "The Amazing Friendship Run" Charity And Live Auction This Thursday, May 6th From 12:00PM-3:00PM In Malibu, CA - PRNewswire
Anthony Anderson To Host "The Amazing Friendship Run" Charity And Live Auction This Thursday, May 6th From 12:00PM-3:00PM In Malibu, CA  PRNewswire

STORAGE AUCTION - Albert Lea Tribune - Albert Lea Tribune
STORAGE AUCTION - Albert Lea Tribune  Albert Lea Tribune

Southeastern Plant Symposium Presents World's Top Experts and Rare Plant Auction - PRNewswire
Southeastern Plant Symposium Presents World's Top Experts and Rare Plant Auction  PRNewswire

Last chance at Love’s Bakery: Auction gives public opportunity to take home piece of bakery - KHON2
Last chance at Love’s Bakery: Auction gives public opportunity to take home piece of bakery  KHON2

HiBid.com Auctions Surpass $50 Million Last Week; Taking Bids Now on VR Headsets, Pickup Trucks, and More - PRNewswire
HiBid.com Auctions Surpass $50 Million Last Week; Taking Bids Now on VR Headsets, Pickup Trucks, and More  PRNewswire

Painted, Autographed Jaguars Footballs Up For Auction - WJCT NEWS
Painted, Autographed Jaguars Footballs Up For Auction  WJCT NEWS

Cresting Flood of U.S. Treasury Supply May End Auction Woes - Bloomberg
Cresting Flood of U.S. Treasury Supply May End Auction Woes  Bloomberg

Go Red for Women digital auction now open - WSAV-TV
Go Red for Women digital auction now open  WSAV-TV

Silver dollar prototype once owned by Texas Rangers co-chairman Bob Simpson sells at auction for $840,000 - ESPN
Silver dollar prototype once owned by Texas Rangers co-chairman Bob Simpson sells at auction for $840,000  ESPN

Jen Stark and Las Jaras Wines Partner with Bitwine to Auction a Non-fungible Token (NFT) in Support of the LA Regional Food Bank - wineindustryadvisor.com
Jen Stark and Las Jaras Wines Partner with Bitwine to Auction a Non-fungible Token (NFT) in Support of the LA Regional Food Bank  wineindustryadvisor.com

Eddie Van Halen ‘Frankenstrat’ Guitars Hit the Auction Block - Rolling Stone
Eddie Van Halen ‘Frankenstrat’ Guitars Hit the Auction Block  Rolling Stone

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