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In your quest to build credibility as an eBay seller, few things are more important than creating and following consistent store policies. Doing so will provide your customers with an attractive buying atmosphere, where they will feel safe making any transaction.
Whenever I create store policies--whether it be for an eBay business or an Internet business--I use one standard: I promise what I can reasonably deliver. And I deliver more than I promise as often as possible.
If I can reasonably offer to ship everything two days after payment, I will promise it. But if I get the chance to ship some items within one day, I take that opportunity to overdeliver.
Not only is this a more ethical approach--delivering or overdelivering on all promises--but it is also a more practical business strategy for the long-run.
Developing relationships with your customers is the best way to get repeat sales, testimonials, and positive feedback--the three pillars which will support your business and increase your cashflow.
You should extend this principle to other policies.
Create a return policy that stipulates when and for what reasons you will accept a return. Again, you will want to give the customer certain guarantees, but at the same time, you don't want to promise what you can't reasonably deliver.
For instance, you may want to stipulate that you will only accept returns if the item is broken. You may also want to add that you can only accept returns within 14 days of delivery.
In addition to a shipping and return policy, you will want to create a statement of quality assurance. When I used to sell jewelry on eBay, I promised my customers that the metals were solid, the gems were real, and everything was stamped.
It was relatively easy for me to prove this because all of my jewelry came with gemologist-certified appraisals; however, if you aren't selling something that can lend you credibility in a similar fashion, you will need to earn it in the form of testimonials and positive feedback.
. . .and this is precisely why it is so important for eBay sellers to create and follow store policies. Not only will this lend you credibility and subsequently encourage visitors to bid, but it will also prevent customers from making unfair complaints against you.
In addition to this, when you overdeliver, your customers will know it - and they will verify it with feedback and testimonials.
http://www.workathomerightnow.net/eBay.html Written by Isaiah Hull, author of "How to Profit on eBay In Seven Days Without Spending A Single Penny." For a limited time only you can get a pre-publication copy of his book for ONE-FOURTH the post-publication price!
Although Bonhams and RM Sotheby's added an early and extra day to the annual collector car auctions that take place during Monterey Car Week 2019, with ...
In 2017, an anonymous buyer paid $450 million for Leonardo da Vinci's "Salvator Mundi." But it was down to Alex Rotter, on the other end of the telephone, ...
Heritage Auctions has a collectible sports jersey up for auction through Saturday. As of Friday afternoon the bid was up to $62500. Sports junkies and.
Oregon. EUGENE. (Eugene Livestock Auction). Aug. 10. Total Receipts: 570. Comments: Feeder cattle steady, slaughter cattle up $2-$3. Top cows: High ...
From metal, to siding, to lumber, and bathtubs, a lot is up for auction this weekend in Sapulpa.
While previous buyers passed on 18 oddly shaped and nearly unbuildable tax title properties for sale at the county, a group of investors and adjacent ...
Elvis Presley's pal Wink Martindale reveals why he 'broke down' after seeing The King for the last time. Radio personality and game show host Wink Martindale ...
If you are one of the many creditors owed money by J Levine Auctions, it may have just become harder to collect anything.
Shakey Graves is auctioning off an art guitar designed by Carter Watkins to raise money for MyMusicRX, which brings joy to children with cancer.
Rows of damaged cars, slowly being scavenged for parts, sit in the 8-acre junkyard at the LKQ Pick Your Part site in West Humboldt Park. Mechanics shopping ...
The Monterey car auctions are a time of wealth and wheels. Here are the 30 most expensive cars being auctioned off this week.
OSWEGO — The annual Oswego County Tax Auction is set to take place Oct. 5, in Mexico, offering bidders a selection of approximately 120 foreclosed ...
Phoenix, AZ (KNXV) — It's been a passion of his for more than 50 years, and one he didn't think he'd have to part with so soon. “For some, it kind of makes you a ...
DALLAS (CBSDFW.COM) – Time is running out for anyone wanting to bid on a high school basketball jersey believed to have been worn by President Barack ...
For the wealthy collectors who converge from across the globe on Monterey Car Week, the biggest spectator sport over the weekend is the auctions.
The 1968 Mustang GT Steve McQueen drove in "Bullitt" is headed to auction for the first time — at Mecum Auctions' Kissimmee sale in January 2020.
A complete set of first-edition Pokemon cards from 1999 has sold for $107,010 at auction. The collection, comprising of 103 cards, was sold in mint condition and ...
Clients demand access to CCP default auctions. “In a default, we are comfortable taking on risk and can move quickly,” says DRW's Wilson. Splits emerge over ...
CADILLAC - In a room full of hundreds of purses, Deb Ballard arranged a display of high-end Coach, Michael Kors and Tory Burch bags in lush leather, a small ...
Marilyn Monroe costumes from 'Gentlemen Prefer Blondes,' 'There's No Business Like Show Business' and 'River of No Return' are among the 115 items that ...
DALLAS, Aug. 14, 2019 /PRNewswire/ -- Williams & Williams, a leader in global live and interactive real estate auctions, will offer a portfolio of real estate for the ...
From a 1939 Porsche to two ferocious Ferraris from the '50s to a 1995 Vector M12, these are the best vehicles up for auction at Monterey Car Week 2019.
Five tax-foreclosed properties were put up for auction in July and Clatsop County sold two of them, including a dilapidated house on G Road in Jeffers Garden.
The Kenya Airports Authority has overseen auctioned planes abandoned at Nairobi's Wilson Airport.
Matthew Broderick and Alan Ruck weren't the only stars to appear in the classic 1986 film “Ferris Bueller's Day Off.” A shiny, red Ferrari lookalike all but stole the ...
A pair of unused Super Bowl tickets are expected to go for as much as $30000 in an auction.
One winning bidder is now legally able to drive in an actual James Bond Aston Martin, with working nail spreaders, tire slashers, smoke screen and rotating ...
Some exceptional Morgan dollars will be offered at Heritage's Sept. 5 Premier Session at its Long Beach auctions from the collection of James Shucart.
There's a bumper crop of over 100 classic cars coming up for auction in Minnesota this Saturday. (VanDerBrink Auctions). The vehicles were owned by a farmer ...
Argus provides commodity news and insights from around the world, illuminating the markets.
After a lifetime of accumulating, most of my generation is intent on simplifying, downsizing, unloading, disgorging —simply getting rid of stuff.
An auction house selling the jersey, which the former president is believed to have worn while playing in high school, says it could fetch that much when bidding ...
The restaurant is 3100 square feet and the banquet center is 2400. The combined property is appraised at $240000. The auction is Aug. 24.
Elvis Presley's 1976 Harley Davidson FLH 1200 Electra Glide, the last motorcycle he owned, is expected to sell for $2 million at auction.
The numbers for this recent lot at Goldin Auctions are eye-popping. Numerious records were set, inlcuding another Mike Trout highmark.
HONOLULU, Hawaii (HawaiiNewsNow) - A Punahou School basketball jersey that President Barack Obama is believed to have worn while a student there is ...
HONOLULU (KHON2) — Estate Liquidators Hawaii and Oahu Auctions present the Auction for the Estate of Hollywood celebrity Jim Nabors. The auction is ...
Alabama's surplus property moves to year-round, online sale, with cars going for as little as $200.
MISSISSAUGA, Ontario — Impact Auto Auctions, a subsidiary of IAA, Inc. (NYSE: IAA), a leading global marketplace connecting vehicle buyers and sellers, ...
A pair of Duke-issued Nike sneakers worn by All-American freshman Zion Williamson last season fetched nearly $20,000 on an online auction website over the ...
A judge has ordered Collectrium to pay Heritage Auctions close to $1.8 million, bringing to a close the long-running data theft lawsuit filed by the Dallas ...
The King continues to reign, this time in the form of his 1976 Harley-Davidson which promises to (possibly) set a world's record at auction of between $1750000 ...
Monterey, Calif., is about to greet tout le monde of car society. Billionaire collectors from Saudi Arabia will swan with Rodeo Drive real estate tycoons as they ...
PITTSBURGH (KDKA) – An original Kennywood Log Jammer log flume sold on eBay for $11,100. The auction ended Friday morning, with the winning bid ...
Designer shoes, Rolex watches, and a Ferrari are among an estimated £2.3 million (US$2.8 million) worth of luxury goods seized from criminals that will be ...
The Orange County Regional History Center parted ways Saturday with a treasure trove of items representing Florida's history and culture. "It's just a fun ...
HARRISON COUNTY, Miss. (WLOX) - An online auction of 301 tax-forfeited properties in Harrison County is now open. The properties are valued at $2,134,625.
(RENO, Nev.) — An unopened copy of a 1987 cult-classic video game that a Nevada man found in the attic of his childhood home is expected to sell for up to ...
Elvis Presley's last motorcycle, a 1976 Harley Davidson 1200 Electra Glide, is going to auction later this month and could smash the world record price for a ...
A collection of rare Japanese whiskies fetches 7.19 million Hong Kong dollars ($917000) at an auction in Hong Kong, a record high for whisky produced in ...
Gun protests planned against Walmart stores, Tiger Woods faces huge task at the BMW Championship and more things to start your weekend right.
An original flume from Kennywood's bygone Log Jammer ride that was put up for auction earlier this month was sold for $11,100 Friday morning, according to ...
A foreclosure auction was delayed at the last minute for the Mountain, a 157-property in Beverly Hills that broke records when it listed for $1 billion last year.
Fine jewellery sale at O'Reilly's to include brooches and peridot pieces.
How many cars could you see yourself owning? It's probably fewer than the roughly 200 collector cars in this barn find in rural Minnesota.
Beyond our fantasy football *content*, be sure to check out our award-winning slate of Fantasy Football Tools as you prepare for your draft this season. From our ...
Want to buy a parcel of land in Spokane County for $50? If so, Friday is your chance: Spokane County is auctioning off 18 small properties Friday morning, with ...
The 50th anniversary of the first moon landing inspired more than just memories to come forward, but also millions of dollars for memorabilia from the Apollo 11 ...
PITTSBURGH (KDKA)– After 22 years, the Pittsburgh Just Ducky Tours have been permanently canceled. The company stopped operating after 17 people died ...
A Green Bay Packers stock certificate from 1923, the public offering that saved the franchise, will be up for auction on Saturday.
Critics of President Obrador have called the auctions a populist measure.
It is the kind of pull every collector dreams about — an ultra-rare card of the greatest athlete of his era. Pull that card from a retail pack at a big box store, and well ...
This weekend, a sleek, vintage car that's being called “the world's first Porsche” heads to the auction block with an estimated price tag of over $20 million.
By Bob Hart Special to The PREVIEW Have you ever wondered what Pagosa Springs was like 50, 100 or even 130 years ago? The Pagosa Springs Historical ...
YOUNGSTOWN, Ohio -- Michael Berland and Chris Hondlik of Hanna Commercial Real Estate say the auction drew bidders from nine states.
The local FOP lodge in Portage, Indiana is planning to auction an assault rifle, and some residents and lawmakers are not pleased. CBS 2's Dana Kozlov reports ...
WHEATON, Minn. — A lot of people dream of restoring or buying a classic car. Maybe it's a pickup from high school days or a convertible dad had. But one ...
The nomination process is one of the most overlooked, underappreciated aspects of auction drafts. The majority of fantasy owners are focused on their player ...
California-based shop Iconic Motorbikes is already well-known for quality work and sales. Now they're doing online, trusted bike auctions.
John Wick: Chapter 3 - Parabellum is set to be released both digitally and on home media in the coming weeks and to celebrate, it appears Summit ...
A “legendary” dime, considered one of the rarest in existence, has sold at a Chicago auction for more than $1.3 million.
With auto enthusiasts from around the globe gearing up for their annual pilgrimage to Monterey, Calif., for next week's Monterey Car Week, Sotheby's and Bob's ...
The Monterey Car Week auctions always throw up some remarkable cars that won't fetch a million dollars, but are nonetheless, automotive treasures. This article ...
Strong numbers for several wine auction houses have given a healthy impression of the market going into the 2019 autumn season...
The Diemel brothers' business was based in the dairy community of Bonduel, Wisc., and the community has rallied around the Diemel family.
The New England Auto Auction Day taking place at Owls Head Museum Friday and Saturday.
Yahoo Finance's Myles Udland and Brian Cheung speak with Dave Magers, CEO of Mecum Auctions, to discuss what will be up on this year's auction block.
The Plymouth Superbird may have been a one-year wonder, but it remains a classic today. (Mecum). The aerodynamically-optimized muscle car was built for ...
After years of distress in Dewey Beach regarding military surplus items, that controversial equipment is finally going to auction.
Make sure you've got everything you need to make the right choice at running back with all of our position preview *content*.
Secured Capital, the ownership entity behind the Mountain of Beverly Hills, will auction the 157-acre property Thursday.
One man accidentally bought the van that once belonged to Green Day frontman Billie Joe Armstrong, because those things apparently happen.
Each year, the auctions taking place during Monterey Car Week are the biggest indicator of what is happening in the classic car marketplace, especially at the ...
The Indian government has made significant changes to the conditions of wind energy auctions to attract project developers back to the large-scale tenders.
Lloyd Cartwright had a mind-boggling collection of stuff, from the first Playboy to the comic that introduced Spider-Man.
A 1965 Aston Martin DB5, inextricably linked to "James Bond," is being auction by Sotheby's. CNN's Peter Valdes-Dapena has more.
A stainless steel Patek Philippe Nautilus, Ref. 3710/1A, from the early 2000s is expected to fetch between $40,000 to $60,000. “When a company like Sotheby's ...
Portugal has unveiled the final results of the solar auction held over the summer, identifying a handful of major foreign winners of a tender hailed as a worldwide ...
MINERAL WELLS — The final day of the West Virginia Interstate Fair and Exposition Saturday kicked off with a packed barn for the Junior Livestock Auction.
The coveted "Card Series" has nearly doubled in price since its last sale four years ago.
Both auctions include a mix of homes, vacant land and commercial property in Lansing, outlying communities. And there are some that stand out.
The 1967 Lincoln Continental, a wedding present to the Presleys, is one of several rare and famous cars for sale in California this week.
The auction was held at the Pennsylvania Farm Show Complex in Harrisburg, and more than 70 percent of all vehicles were sold.
Officers are investigating two men were accused of attempting to steal dozens of cars near the airport.
An inner west family were left feeling “emotional” after selling their home of 10 years for more than double the price they paid.
Jeter played for the Greensboro Hornets in 1993, and his game-worn No. 31 gray road jersey from that season is up for sale.
Over 200 tax-foreclosed properties in eight Michigan counties including Livingston will be offered at public auctions in Lansing. Livingston, Branch, Clinton ...
Clarksville, Tenn (CLARKSVILLENOW) – On August 7, the Clarksville Association of Realtors (CAR) presented F.U.E.L. with a check for $13,541.71 at its ...
COLUMBUS, Ohio and NEW YORK, Aug. 16, 2019 /PRNewswire/ -- Alliance Data Systems Corporation (ADS) ("Alliance Data") today announced the ...
(Shenandoah) -- Empty lots, equipment and vehicles are available for purchase at a special auction in Shenandoah this weekend.
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