Negating Negative Feedback on eBay
Taking some pride in my one hundred percent positive feedback
score on eBay, I was horrified to see a negative feedback appear
What had I done wrong? Had I overlooked an auction win and
failed to deliver product as promised? Had I given poor, slow
service? Was I rude to the auction winner?
Certainly, if I had been guilty of any of these things, the
negative feedback may have been deserved. But, wait a second! The
auction had just ended!
Within minutes (perhaps seconds) of the auction's end, I was
being awarded negative feedback. Not only did I not receive any
chance to fulfill the order or to right any wrong that I may have
committed, I also received an e-mail from the perpetrator
threatening to have me suspended from eBay if I didn't meet
This wasn't fair! Obviously, I had been victimized by an
online bully. (You would honestly think that people had more
productive things to do with their time.)
What could I do about it? I e-mailed eBay and told them my
story. I mentioned how libel was a cause for civil action. I
forwarded to them the e-mail extorting me. Extortion is a
Happily, eBay took action. The negative feedback that appeared
on my member profile was almost immediately removed. eBay also
took disciplinary action against the suspected abuser.
Yes, it took extra time and effort to deal with the problem,
but isn't your reputation worth it?
J. Stephen Pope, President of Pope Consulting Inc., http://www.popeconsultinginc.com
has been helping clients to earn maximum business profits for
over twenty-five years.
For valuable Work at Home Small Business Ideas, visit:
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Tue. September / 17 / 2019
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